Start with the right support path.
Course and technical support
Include the course code, the device and browser you are using, and the module or activity where the issue occurred. Never send a password, payment card number, or protected patient information.
Email support@marzbancecredits.com for launch, course, or learner-support questions. Email is not a secure channel for clinical records, protected patient information, passwords, payment card data, or license-document scans.
Certificate or transcript correction
Provide the learner name, course code, completion date, and the exact field that needs review. Identity verification may be required before a learning record is changed.
Approval question
Tell us your license jurisdiction, license type, and renewal period. We will point you to the dated approval evidence available for the course; your licensing authority remains the final source of acceptance.
Preview the learner support-case lifecycle and issue routing →